| f44fa9486e68cd22050ab0eea0362c10 | With all do respect to you this sounds more like some petty little grudge on your part. If and I do mean IF this Rick guy had done everything you accuse him of why haven't you reported this to the FBI. Numbers 2 and 5 would be felonies. I find this all to be very petty on your part and makes me not want to do business with you.
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| 153a45d9860d4f35df5a317c206b82a1 | "If and I do mean IF this Rick guy had done everything you accuse him of why haven't you reported this to the FBI."
Well... Rick can respond to defend himself if he feels he can.
I do not understand why you feel the FBI would be interested in this. We've reported them to the BBB, FCC and FTC all of who are too busy with coffee breaks to do what they claim they do (protect consumers). The BBB made them remove the forged FCC documents but did not make them completely remove the false claim or even list the event on their company report. The FCC is a government organization that is not interested in protecting it's image by preventing people from using their name and logo in a deceptive manner. The FTC has bigger fish to fry.
Believe me, I'd love to just ignore the guy but they don't give me the chance, meanwhile hundreds of consumers are being lied to by these people.
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| 2455eb5db9939c33b0841f1915c28bb0 | Honestly, this sounds like something that needs to be settled in a court of law. if you can't prove these allegations there, then you can't make any case to the BBB or FTC either. You need to get yourself some forensic evidence.
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| 153a45d9860d4f35df5a317c206b82a1 | I agree, we looked into the court option. I was told it would cost 30k and something MIGHT come out of it. If someone would like to fund the operation I'd invest the time.... any takers?
As far as the BBB goes. They claim to protect customers from false advertising. I provided more than enough evidence of Barclay's false advertising. Multiple direct contradictions on simultaneously existing advertisements and they refused to do anything because I was not a customer. However being a customer is not a BBB requirement for an advertising review, it's just an excuse to take the easy road and do nothing. The FTC needs hundreds of complaints before anything hits their radar.
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| 2455eb5db9939c33b0841f1915c28bb0 | True, the BBB doesn't deal with those kind of issues, the FTC does and yes, it generally won't act based on one compliant from a competitor. You could file suit and see if they would settle quickly, keeping the costs down. Obviously, they would also incur large attorney bills to defend. As far as funding the operation, sorry but I have my own business to deal with.
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| 153a45d9860d4f35df5a317c206b82a1 | Actually the BBB CLAIMS to deal with those issues. They cannot make a company change false advertising but they CAN change their own company review based on the refusal to comply. All we asked the BBB to do was re-word their claim on Barclay's company report that "No questions about the truth of this company's advertising has come to our attention." when they had ALREADY asked them to remove the display of altered FCC registrations and discontinue the claim of being the world's only FCC Authorized repair center. Meanwhile I showed them several other ongoing and serious advertising deceptions as well as direct contradictions. I could not have made it easier for the BBB and they chose to do nothing.
http://www.bbb.org/us/bbb-faqs/
"We do a lot more than help settle disputes. Through the support of their accredited businesses, BBBs work for an ethical marketplace by maintaining standards for truthful advertising, investigating and exposing fraud against consumers and businesses and providing information to consumers before they purchase products and services. "
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| 2455eb5db9939c33b0841f1915c28bb0 | You do have a point. The BBB could have requested verification of the claim based on your complaint.
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| f44fa9486e68cd22050ab0eea0362c10 | The reason I suggest you talk to the FBI is that on numbers 2 and 3 would be considered felonies. Not real sure on number 2 but number 3 had to do with the internet I'm sure over state lines. Hacking into a businesses website is against the law. If you have the proof take it to them I just re read my comment earlier to you and I do apologize for the way it came off. Didn't intend it to be mean (rereading it sounds mean to me) and for that I do apologize to you.
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| 153a45d9860d4f35df5a317c206b82a1 | I don't know what the BBB could "verify". You can even go see for yourself even now 2 years later!
In this current ebay auction 180202397584 there is a link to a page at their site: http://www.barclayent.com/ebay/techguy/im_confused.htm
They lie and claim Panasonic redesigned the keypad, attack our lifetime warranty and claim a membrane keypad is unnecessary and will break your phone. Better get there fast because I'm quite sure Rick is reading this and will change it soon. I've got it well documented.
"Beware of anyone offering a "lifetime warranty" on a keypad!"
"You're better off dealing with a reputable company that's upfront and will be around to honor their two year warranty than someone who desperately attempts to gull you with a bogus "lifetime warranty"!"
"Remember, the same people who represent their cobbled together "keypad membrane" as an "improved" keypad are the same folks who are trying to entice you with their mythical "lifetime" warranty!"
"Don't let anyone install an allegedly "new" keypad with any sort of insert / membrane or other "fix" between the keypad and circuit board!"
Then there is this auction: 120340853803
"Our Perma-Pad® improved membrane keypad.... lifetime warranty"
170303962034
"The industry's only truly IMPROVED button keypad"
http://www.barclayent.com/Cordless/repairsvc_permapad_details.htm
"The industry's ONLY permanent solution to your
KX-TGA handset's button problems... "
"...goes between the dialpad and the circuit board"
"So superior, it's the ONLY keypad repair that comes
with a LIFETIME WARRANTY:"
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| 153a45d9860d4f35df5a317c206b82a1 | RestaurantGuy
"Hacking into a businesses website is against the law. If you have the proof take it to them I just re read my comment earlier to you and I do apologize for the way it came off. "
Barclay would reference pages on our web site that have no inbound links and no way to find them without hacking tools. They did not hack in and change things, just view private and not yet complete or released content. We had a backup of our old web site that you could get to from our IP address but again, there were no inbound links. Avaya (fortune 500 telecom company) contacted us about the use of their logo on that very old unpublished web site that had an IP address for a URL. When I asked them how they found it they told me... your competition, Barclay has too much time on his hands. Later Barclay would post snapshots of newly created web pages from my site. These snapshots would be of the first revision before publication. Some of them he got withing the first 15-30 minutes after my first save but before I made changes and re-saved.
The automated phone calls to our toll free number started within days after Barclay's first attack on our eBay listings and continued until we contacted local authorities and did a trace-route. They could not prove it was Barclay but as far as I'm concerned it was them. The calls all came from different numbers in California. Barclay is in CA and knows telephones. He had the motive and the means and later made it quite clear that he has the mentality to do such a thing. It's not something I can prove in a court but I know it was him.
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| 153a45d9860d4f35df5a317c206b82a1 | Yesterday I added a link to this post at our web site. Barclay's web snooping tools should alert them to the change. It usually only takes them 15-30 minutes to get a snapshot of new pages I create so they should know by now.
Just in case, this morning I sent Rick Barclay a message inviting him here to explain why he felt the need to lie to a stranger about me here on my3cents. I used their web contact form and also sent a copy to Rick's personal email address.
Just in case anyone is confused. Rick Barclay of Barclay Enterprises Inc. in Colton, CA is slandering my name (libel). He has a chance to explain himself (or apologize) here and now in the public eye (the same place he is spreading lies about me)
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| 153a45d9860d4f35df5a317c206b82a1 | Rick Barclay has been aware of my complaint here for 6 days. He already has an account at my3cents under the nickname "Birchmeadow" that he set up to contact another my3cents user. Rick Barclay lied to this person while writing defamatory comments about me (by name). While Rick rapidly responded to the other my3cents user, he has not found the time to respond to my serious allegations here.
Here is a link to a video proving that I emailed him a link to this page using the same email address he used to set up an account here (and respond to messages from another user from) on 5/29: http://www.p1repair.com/barclay/email%20rick%20barclay.wmv
Rick Barclay is confirming his guilt by not responding here.
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| 153a45d9860d4f35df5a317c206b82a1 | For more information on Barclay Enterprises criminal and childish behavior please follow this link:
http://www.p1bc.com/barclay%20enterprises.htm
Barclay Enterprises
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