A Member Community of My3cents.com New to the site? Register to become a member or login



Recommend a Local Business

 Community Homepage > General Topics Forum


Barclay Enterprises never responds

Posted by p1bc

Chris and Rick Barclay, this is your chance to respond. You already have an account here so it should be VERY easy for you.

I have asked you to respond to my complaints about your childish business behavior, horribly false advertising and flat out illegal activities. You NEVER respond yet you have the time to endlessly search the web for archives of everything I say and others say about myself and my company. You contact people in private, send emails to forum owners asking them to remove my complaints, even use hacking software at our web site. Why can't you answer even one simple question?

You emailed Bill (here on my3cents) and asked him if I ("Ben Jordan") had said anything weird to him. You told Bill that I have accused more than one upset customer of being a "shill" (you).

I have accused exactly ONE "customer" of being you and it was worded more like "EITHER you are mistaken on who you are complaining to OR you are working for Barclay." I had very good reasons to be suspicious of that customer. He purchased the same product from you and myself on ebay within 5 minutes. He then gave you a glorious positive feedback while sending me a nasty email claiming our auction was deceiving and demanding a full refund without returning the product while calling us jerks and idiots. You KNOW your auction was deceiving and showed pictures of a product you didn't actually have while our auction explicitly described what you were getting with pictures of the actual item. Our auction was the only one that even mentioned "membrane". By any stretch of the imagination your auction was the deceiving one. It would have been more weird if I HADN'T suspected a rat.... and that was BEFORE he divulged inside information while you simultaneously altered pictures on your web site proving you were at the very least in close contact with the person.

So Rick.... Let me quote you: "On more than one occasion, he [Ben Jordan] has accused a dissatisfied customer of being us or a shill working for us. "

I admit to ONE and state that I have more than good reason to suspect him. What, when, who, were the other cases you mention "more than one"?

Also, you made this statement: "We've been competing for a few years for the same product/market and sometimes it has gotten nasty (and not on our end), resulting in innocent people getting hit with shrapnel."

"(and not on our end)"

So you are saying it has gotten "nasty" but you have not participated.... you've been the victim in this.

Well Rick, I have a LONG list of the "nasty" things you've done to myself, my company and your customers.

1) Dozens of illegal harassing automated calls to our toll free number (a crime).
2) Altering (Forging) federal documents and illegally claiming to be FCC Authorized.
3) Using hacking software to read unpublished web content and files on our web site and server.
4) Researching myself on the internet and taking pictures from my wife's myspace page, later replacing them with insulting images to let us know you're working with the buyer on eBay that sent us harassing emails and left negative feedback.
5) Falsifying Amazon reviews and feedback.
6) Attacking our membrane keypad for a year then copying it while claiming to have the original and the only one.
7) Attacking our keypad lifetime warranty for a year then copying it while claiming to have the only one.
8) Giving your copy of our membrane keypad TWO names and using intentionally deceiving pictures to fool customers into thinking you have an improved rubber keypad.
9) Lying to thousands of customers telling them Panasonic had redesigned the problem keypad when you know they didn't.
10) Mentioning myself by name on your web site, claiming I have lied and manipulated evidence while trying to keep your web site a secret and depriving me the opportunity to respond.
11) Buying at least 3 URLs similar to ours.

This was just the short list.

Now Rick.... do YOU have even one example of something "nasty" we (or I) have done to you? From my point of view we have done nothing but defend ourselves against your attacks and publicly complain about your false advertising. Maybe you took something I said the wrong way? If you could muster up a reply maybe I could explain your error in judgment.

You have NEVER responded in any other way that silly pictures and links. Prove me wrong and reply here. I cannot stop you, block or delete your response. You can either keep silent or defend your "nasty" behavior. Maybe I am the one misunderstanding your actions, but how am I supposed to know that when you never say anything?

Your silence is proof of your guilt.


User Discussion - Add your 3 cents! | Jump to latest comments

f44fa9486e68cd22050ab0eea0362c10
RestaurantGuy(05/28/2009)   
With all do respect to you this sounds more like some petty little grudge on your part. If and I do mean IF this Rick guy had done everything you accuse him of why haven't you reported this to the FBI. Numbers 2 and 5 would be felonies. I find this all to be very petty on your part and makes me not want to do business with you.

153a45d9860d4f35df5a317c206b82a1
p1bc(05/28/2009)   
"If and I do mean IF this Rick guy had done everything you accuse him of why haven't you reported this to the FBI."

Well... Rick can respond to defend himself if he feels he can.

I do not understand why you feel the FBI would be interested in this. We've reported them to the BBB, FCC and FTC all of who are too busy with coffee breaks to do what they claim they do (protect consumers). The BBB made them remove the forged FCC documents but did not make them completely remove the false claim or even list the event on their company report. The FCC is a government organization that is not interested in protecting it's image by preventing people from using their name and logo in a deceptive manner. The FTC has bigger fish to fry.

Believe me, I'd love to just ignore the guy but they don't give me the chance, meanwhile hundreds of consumers are being lied to by these people.

2455eb5db9939c33b0841f1915c28bb0
Slimjim(05/28/2009)   
Honestly, this sounds like something that needs to be settled in a court of law. if you can't prove these allegations there, then you can't make any case to the BBB or FTC either. You need to get yourself some forensic evidence.

153a45d9860d4f35df5a317c206b82a1
p1bc(05/28/2009)   
I agree, we looked into the court option. I was told it would cost 30k and something MIGHT come out of it. If someone would like to fund the operation I'd invest the time.... any takers?

As far as the BBB goes. They claim to protect customers from false advertising. I provided more than enough evidence of Barclay's false advertising. Multiple direct contradictions on simultaneously existing advertisements and they refused to do anything because I was not a customer. However being a customer is not a BBB requirement for an advertising review, it's just an excuse to take the easy road and do nothing. The FTC needs hundreds of complaints before anything hits their radar.

2455eb5db9939c33b0841f1915c28bb0
Slimjim(05/28/2009)   
True, the BBB doesn't deal with those kind of issues, the FTC does and yes, it generally won't act based on one compliant from a competitor. You could file suit and see if they would settle quickly, keeping the costs down. Obviously, they would also incur large attorney bills to defend. As far as funding the operation, sorry but I have my own business to deal with.

153a45d9860d4f35df5a317c206b82a1
p1bc(05/28/2009)   
Actually the BBB CLAIMS to deal with those issues. They cannot make a company change false advertising but they CAN change their own company review based on the refusal to comply. All we asked the BBB to do was re-word their claim on Barclay's company report that "No questions about the truth of this company's advertising has come to our attention." when they had ALREADY asked them to remove the display of altered FCC registrations and discontinue the claim of being the world's only FCC Authorized repair center. Meanwhile I showed them several other ongoing and serious advertising deceptions as well as direct contradictions. I could not have made it easier for the BBB and they chose to do nothing.

http://www.bbb.org/us/bbb-faqs/
"We do a lot more than help settle disputes. Through the support of their accredited businesses, BBBs work for an ethical marketplace by maintaining standards for truthful advertising, investigating and exposing fraud against consumers and businesses and providing information to consumers before they purchase products and services. "

2455eb5db9939c33b0841f1915c28bb0
Slimjim(05/28/2009)   
You do have a point. The BBB could have requested verification of the claim based on your complaint.

f44fa9486e68cd22050ab0eea0362c10
RestaurantGuy(05/28/2009)   
The reason I suggest you talk to the FBI is that on numbers 2 and 3 would be considered felonies. Not real sure on number 2 but number 3 had to do with the internet I'm sure over state lines. Hacking into a businesses website is against the law. If you have the proof take it to them I just re read my comment earlier to you and I do apologize for the way it came off. Didn't intend it to be mean (rereading it sounds mean to me) and for that I do apologize to you.

153a45d9860d4f35df5a317c206b82a1
p1bc(05/28/2009)   
I don't know what the BBB could "verify". You can even go see for yourself even now 2 years later!

In this current ebay auction 180202397584 there is a link to a page at their site:

They lie and claim Panasonic redesigned the keypad, attack our lifetime warranty and claim a membrane keypad is unnecessary and will break your phone. Better get there fast because I'm quite sure Rick is reading this and will change it soon. I've got it well documented.

"Beware of anyone offering a "lifetime warranty" on a keypad!"

"You're better off dealing with a reputable company that's upfront and will be around to honor their two year warranty than someone who desperately attempts to gull you with a bogus "lifetime warranty"!"

"Remember, the same people who represent their cobbled together "keypad membrane" as an "improved" keypad are the same folks who are trying to entice you with their mythical "lifetime" warranty!"

"Don't let anyone install an allegedly "new" keypad with any sort of insert / membrane or other "fix" between the keypad and circuit board!"

Then there is this auction: 120340853803
"Our Perma-Pad® improved membrane keypad.... lifetime warranty"

170303962034
"The industry's only truly IMPROVED button keypad"

http://www.barclayent.com/Cordless/repairsvc_permapad_details.htm
"The industry's ONLY permanent solution to your
KX-TGA handset's button problems... "

"...goes between the dialpad and the circuit board"

"So superior, it's the ONLY keypad repair that comes
with a LIFETIME WARRANTY:"




153a45d9860d4f35df5a317c206b82a1
p1bc(05/28/2009)   
RestaurantGuy
"Hacking into a businesses website is against the law. If you have the proof take it to them I just re read my comment earlier to you and I do apologize for the way it came off. "

Barclay would reference pages on our web site that have no inbound links and no way to find them without hacking tools. They did not hack in and change things, just view private and not yet complete or released content. We had a backup of our old web site that you could get to from our IP address but again, there were no inbound links. Avaya (fortune 500 telecom company) contacted us about the use of their logo on that very old unpublished web site that had an IP address for a URL. When I asked them how they found it they told me... your competition, Barclay has too much time on his hands. Later Barclay would post snapshots of newly created web pages from my site. These snapshots would be of the first revision before publication. Some of them he got withing the first 15-30 minutes after my first save but before I made changes and re-saved.

The automated phone calls to our toll free number started within days after Barclay's first attack on our eBay listings and continued until we contacted local authorities and did a trace-route. They could not prove it was Barclay but as far as I'm concerned it was them. The calls all came from different numbers in California. Barclay is in CA and knows telephones. He had the motive and the means and later made it quite clear that he has the mentality to do such a thing. It's not something I can prove in a court but I know it was him.

153a45d9860d4f35df5a317c206b82a1
p1bc(05/29/2009)   
Yesterday I added a link to this post at our web site. Barclay's web snooping tools should alert them to the change. It usually only takes them 15-30 minutes to get a snapshot of new pages I create so they should know by now.

Just in case, this morning I sent Rick Barclay a message inviting him here to explain why he felt the need to lie to a stranger about me here on my3cents. I used their web contact form and also sent a copy to Rick's personal email address.

Just in case anyone is confused. Rick Barclay of Barclay Enterprises Inc. in Colton, CA is slandering my name (libel). He has a chance to explain himself (or apologize) here and now in the public eye (the same place he is spreading lies about me)

153a45d9860d4f35df5a317c206b82a1
p1bc(06/03/2009)   
Rick Barclay has been aware of my complaint here for 6 days. He already has an account at my3cents under the nickname "Birchmeadow" that he set up to contact another my3cents user. Rick Barclay lied to this person while writing defamatory comments about me (by name). While Rick rapidly responded to the other my3cents user, he has not found the time to respond to my serious allegations here.

Here is a link to a video proving that I emailed him a link to this page using the same email address he used to set up an account here (and respond to messages from another user from) on 5/29:

Rick Barclay is confirming his guilt by not responding here.

153a45d9860d4f35df5a317c206b82a1
p1bc(06/03/2009)   
For more information on Barclay Enterprises criminal and childish behavior please follow this link:



Barclay Enterprises


 Add your 3 cents!




Quick Links: top of page | community home | my3cents.com


Copyright 2000-2009 My3cents, LLC